Online and In-Person
Deaf Awareness Training
Deaf awareness training aims to help businesses give the best support to their employees and customers who are deaf and hard of hearing. Create a truly inclusive and accessible workplace by learning about potential barriers and how to remove them.
A Truly Inclusive Workplace

Communication Skills
Give your staff the confidence to communicate effectively with colleagues and clients who are deaf and hard of hearing. We include techniques and technology that opens up opportunities for everyone. Communication is key in any business.

Attract and retain a diverse workforce
Understand the different levels of hearing loss and learn how to remove barriers for potential employees and customers.

Equip Your Team
Learn basic lip-reading skills and get practical tips on technology and resources that may help your staff and clients. Lip-reading is a life skill that is beneficial for many not only deaf and hard of hearing people.
What You Will Learn
- An understanding of the different levels of hearing loss and how they impact day-to-day communication.
- Basic lip-reading skills.
- Effective communication skills.
- An awareness of available technology that may help you and your clients.
Emma Rollason-Taylor
Course Leaders

Rachel Barber
This course is delivered by founder, Rachel, and is a result of her lived experience of hearing loss. Rachel brings personal insight into the impact of hearing loss and the resources available to help.

Enhancing Your Support
Read about how Living 4 Moments helped a local hospice to further their goal to create an inclusive environment for their deaf patients, staff and visitors.

For the Arts, Culture and Leisure Sectors
Learn about potential barriers for your deaf or hard of hearing customers and how to remove them. Enhance your team’s communication skills and learn about easy-to-implement changes that will improve customer experience.

For Individuals and Families
This course is also open to individuals and their families, with an aim to help address hearing loss and access the right support. The course can be tailored to suit your needs, get in touch to find out more.
Supporting Your Employer to Support You
As an employee we can support you in requesting Deaf Awareness training for your employer, allowing you to flourish in your current position and move further in your career.
Living 4 Moments worked with Maria, who became profoundly deaf in childhood, to excel in her workplace. We worked closely with Maria and her employers to set everyone up for success.

