Category: Uncategorized

If you’re seeing the same feedback appear in reports,“not always responsive” or questions around leadership, you’re not alone. Across many care homes, a common pattern is emerging. Care is still being delivered through a medical model of disability. This creates an “expert trap,” where staff feel they must lead as clinicians, and residents are positioned…

Inclusive workplace communication begins with one simple habit: resisting the urge to make assumptions. This International Women’s Day, we invite organisations and individuals to reflect on how everyday assumptions about gender, disability, race, or religion can affect how we communicate with one another. Too often we “fill in the blanks” about a person’s abilities or…

The Conflict of Care: Autonomy vs. ‘Unsafe’ Positive Risk Taking in Dementia Care sits at the heart of ethical, lawful, and person centred practice. Yet in dementia services, professionals often default to one word: unsafe. During recent training sessions with social workers, nurses, carers, and assessors, participants repeatedly used “unsafe” as their starting point for…

 The newly launched “Hearing Loss in Care Homes” report from Care England is a vital call to action. I am offering a fantastic opportunity for care homes to lead the way in raising care standards, staff confidence, and resident wellbeing. I provide a holistic package based from someone who has lived with hearing loss since…

A company’s reputation and finances can be at risk if they choose to treat anyone unfairly. This can be avoided if we cut through all the noise created by the political backlash against DEI (Diversity, Equity and Inclusion) and the media frenzy. Listening, learning, and working together are critical for helping more people feel included,…